At Briar Frames, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make purchases from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Any other information you provide when communicating with us

Please note: We do not collect or store credit/debit card or other financial information, as we only accept cash on delivery (COD) for all purchases.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders
  • Respond to your inquiries
  • Provide customer service
  • Improve our website and services
  • Send updates or promotional emails (only if you opt-in)

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted service providers (such as couriers) strictly for the purpose of fulfilling your order.

4. Cookies and Tracking

We may use cookies and other tracking technologies to enhance your browsing experience. These technologies help us understand how users interact with our site and improve its functionality.

5. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Opt-Out Instructions

If you no longer wish to receive promotional emails or communications from us, you can opt out at any time by:

  • Clicking the “unsubscribe” link in our emails (if applicable), or
  • Emailing us at [email protected] with the subject line “Opt-Out Request”.

We will process your request promptly and ensure that your data is removed from our promotional mailing list.

7. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]